I was online chatting with a customer service rep from LL Bean about my dear sweatshirt. The zipper pull came off and, of course, they sent me a new one right away and I sent the old one back to them. I did not have to live without it even for a day. I also got other good news from LL Bean...
1) The skirt I have been looking at is available by phone order. I think I will order the regular size because the reviews say it is very short.
2) I told her how much I love that skirt and how I want to see LL Bean make more clothes like that skirt. She said that in March LL Bean is coming out with an uber preppy line called "LL Bean Signature" and if I like preppy... I will LOVE their new line... I can't wait for March!
Saturday, January 30, 2010
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